Right of Withdrawal

Consumers have the right to withdraw from this contract within 14 days without giving any reason, provided that no service has been rendered.

The withdrawal period is 14 days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must inform us (TELEDTV, owner Thomas Henrichs, Kölner Str. 439, 41468 Neuss, Email: info@teledtv.de, Phone: +49 (0) 2131-74 23 482) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax, or email).

You may use the withdrawal form available on our website, but it is not mandatory.

Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, including the delivery costs (except for any additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we are informed of your decision to withdraw from this contract.

For the refund, we will use the same payment method you used for the initial transaction, unless expressly agreed otherwise. You will not be charged any fees for this refund.

Expiration of the Right of Withdrawal
The right of withdrawal expires if you have expressly agreed that we may begin performance of the service before the withdrawal period has ended.